Safety and community helplines connect older adults and seniors to community support agencies, counselling services, mental health resources and health information.
Community Resource Guide
A comprehensive directory of community services and supports for older adults and seniors. Includes listings for government, social service, health care, mental health, employment, housing, transportation and more
Police Services — Senior Support Unit
In the event of a crime in progress or a life-threatening emergency call 9-1-1.
For non-emergencies call 905-579-1520.
The Senior Support Unit helps victims of elder abuse and provides community education and public awareness on issues concerning seniors such as fraud & scam prevention, safety at home, recognizing elder abuse, and personal financial safety.
Durham Regional Police Service
Seniors Support Coordinator
- Phone: (905) 579-1520 ext. 1865
Durham Region Health Connection Line
Provides information and support to the community on health related issues including: nutrition, mental health, senior support, etc. Callers connect directly to a Public Health Nurse.
- Phone: 1-800-841-2729
Senior Safety Line
Provides a free, confidential 24-hour helpline for seniors to report elder abuse and access support and crisis intervention. Callers connect directly with a live counsellor. Service is available in 200+ languages.
Senior Safety Line can be accessed by:
- Phone: 1-866-299-1011
- Online: eapon.ca
- Live Chat: awhl.org/online-chat (Monday-Friday | 11 a.m.-8 p.m. EST)
Telehealth Ontario
Provides a free, confidential 24-hour helpline providing medical advice and general health information. Callers connect directly to a Registered Nurse. Service is available in 300+ languages.
- Toll Free: 1-860-797-0000
- TTY: 1-866-797-0007
- Learn more at Telehealth Ontario