Due to Fire Code Regulations, every patron and accompanying support person attending a performance or event, regardless of age, must hold a valid ticket to gain admission to a performance. Admission prices will be charged for both attendees based on regular ticket prices. Seating at the St. Francis Centre is general admission. Once they have chosen a seat, patrons must occupy their assigned seats and may not move to other locations in the theatre without permission.
Parents are reminded that, unless a show is specifically designed for children or advertised as being “a family show”, most professional theatre is intended as adult entertainment and may not be enjoyed by, or be suitable for, children (i.e. length of performance, volume, subject matter, etc.). Some individual shows may set higher age limits due to content. If so, this will be posted on event advertising and/or on the St. Francis Centre website. If you are in doubt about bringing a child to any particular production, please contact the St. Francis Centre Box Office at 905-619-2529, ext. 2787 (ARTS) before buying tickets.
Babies in arms or children under the age of two (2) are not permitted in the theatre. Children older than two (2) should be able to sit quietly in their own seat throughout a performance. If your child is unable to do so, and creates a disturbance, you will be asked to leave the auditorium. Young children may be seated in a parent’s, guardian’s, or caregiver’s lap only if they have a ticket and an assigned seat beside that occupied by the parent.
Children aged 15 or under will not be allowed entry to an event unless they are supervised by a parent/guardian or caregiver for the duration of the event. A ticket holder must ensure that the holder and any minors or others for whom the holder is responsible, conducts themselves appropriately and in a manner which is not determined by the Town of Ajax to be objectionable or disturbing to other patrons.
In addition to the foregoing, the Town of Ajax reserves the right to expel any ticket holder from the theatre whenever the Town of Ajax in its sole discretion determines that a ticket holder is disrupting the performance or other patrons or behaving inappropriately.